3222bd Privacy Policy

When you create a 3222bd account, we collect: full legal name, date of birth, Bangladesh mobile phone number, email address, and a chosen username and password. This information is required to create and manage your account and to verify that you meet the 21+ age requirement.

To comply with our Know Your Customer obligations and to confirm your identity before processing withdrawals, we may collect copies of: national identity card, passport, or driving licence; proof of residential address (such as a utility bill or bank statement dated within three months); and proof of payment method ownership (such as a screenshot of your bKash or Nagad account displaying your registered mobile number).

We collect records of all financial transactions associated with your account, including: deposit amounts and timestamps, withdrawal requests and processing status, payment method identifiers (such as the last four digits of a Visa/Mastercard or the registered mobile number of a bKash/Nagad/Rocket account), and account balance history. Full payment card numbers are never stored on 3222bd servers.

We maintain records of your activity on the 3222bd platform including: bets placed and outcomes, casino game sessions, slot spins, bonus claims and wagering progress, and sport or market preferences. This data is used for account management, dispute resolution, responsible gaming monitoring, and improving platform personalisation.

When you access the 3222bd platform, we automatically collect certain technical information: IP address, device type and operating system, browser type and version, session timestamps, pages visited, and referring URLs. This data is used for security monitoring, fraud detection, and improving platform performance. We do not use IP addresses to identify individual players beyond fraud and geo-compliance checks.

When you contact 3222bd support via email or live chat, we retain records of those communications — including the content of your messages, timestamps, and any attachments you provide — to resolve your query, maintain service quality, and for internal training purposes. Support correspondence is stored for a minimum of 12 months.

To process deposits and withdrawals, we share necessary transaction details with our payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and card networks Visa and Mastercard. These providers process your transaction data under their own privacy policies and are contractually bound not to use your data for any purpose beyond processing the relevant transaction.

Where automated identity verification tools are used to assist with KYC checks, limited personal data (such as name, date of birth, and document images) may be shared with third-party verification service providers operating under strict data processing agreements. These providers are used solely to confirm identity and are prohibited from retaining or using your data beyond the verification transaction.

The 3222bd platform integrates games and live casino content from licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive anonymised session identifiers necessary to deliver game content and record game outcomes. They do not receive your full name, contact details, or financial data.

3222bd may disclose personal data where required to do so by applicable law, court order, or formal request from a competent authority, including for the purposes of investigating money laundering, fraud, or other criminal activity. In such cases we disclose only the minimum data required to comply with the relevant obligation.

In the event of a merger, acquisition, or sale of all or substantially all of the assets of 3222bd, player personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, you will be notified via the platform and given the opportunity to request deletion of your data if you do not wish it to be transferred.

These cookies are strictly necessary for the 3222bd platform to function. They maintain your logged-in session, store your language and currency preferences, and ensure secure navigation between pages. Essential cookies cannot be disabled without impairing core platform functionality.

We use anonymised analytics cookies to understand aggregate patterns of platform usage — such as which games are most visited, which deposit methods are most used, and how players navigate the site. This data is used exclusively for internal platform improvement and is never shared with advertising networks.

Certain cookies support our fraud detection systems by tracking unusual session patterns, detecting simultaneous logins from different geographic locations, and identifying device fingerprints associated with known fraudulent activity. These cookies are essential to platform security and player account protection.

You may adjust your browser settings to block or delete non-essential cookies at any time. Please note that disabling essential cookies will prevent you from logging in to your 3222bd account. For detailed instructions on managing cookies in your browser, refer to your browser's official help documentation.

You have the right to request a copy of the personal data that 3222bd holds about you. Upon a valid request, we will provide a summary of your data in a clear and accessible format within 30 days.

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update most account details directly through your account settings. For changes to identity-verified fields (such as legal name or date of birth), a formal rectification request to support is required.

You may request that 3222bd delete your personal data. We will action such requests where there is no overriding legal requirement to retain the data. Please note that KYC and financial transaction records must be retained for the periods described in Section 5 above, and erasure requests cannot override those legal obligations.

In certain circumstances — such as where you contest the accuracy of your data or object to our processing — you may request that we restrict how we use your personal data while the matter is resolved. During a restriction period, we will store your data but not actively process it beyond what is required for security and legal compliance.

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON), and to transmit that data to another controller of your choosing.

Where processing is based on your consent — in particular, the sending of marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal. You may opt out of marketing communications via your account preferences or by emailing [email protected].

3222bd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify active players via a platform notification or by email to the registered address. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the 3222bd platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should close your account and cease using the platform. Account closure requests can be submitted by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3222bd handles your personal data, please contact our support team. We are available to assist you and aim to respond to all privacy-related enquiries within 5 business days. Reach us at: [email protected]